Knowledge Hub- MOXO
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Knowledge Hub- MOXO
Go back to application
MOXO Essentials Video Tutorials
Getting Started with MOXO
Account types
MOXO measures
How we measure?
Make the most of MOXO
FAQs
Billing
Technical Requirements
MOXO Basic Questions
Observation
Remote Assessments
Test-Retest Protocol
Expiration Policies & Data Storage
Account Types & Credits
Users & Account Owners
Troubleshooting
How can I reset/recover password?How can I change the system language?The assessment was completed but no confirmation was displayed and I cannot see the test results. What should I do?Why did the assessment stop in the middle?Client cannot complete the assessment - what should I do?What happens if my assessment is “Out of Focus”?If you experience problems running the MOXO please check the following:How do I clean the cache?
Research

Why did the assessment stop in the middle?

If during the assessment the Client fails to respond for more than 2 minutes, the assessment automatically stops. Partial results will be sent up until the point that the test was interrupted. Please note that these tests are incomplete and we are unable to validate their reliability. We highly recommend re-running interrupted tests.

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